Terms of service

Terms of Service

Last Updated: February 2026

Welcome to Somonion Aroma. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website.


1. Overview

This website is operated by Somonion Aroma. Throughout the site, the terms “we,” “us,” and “our” refer to Somonion Aroma.

By visiting our site and/or purchasing something from us, you engage in our service and agree to comply with these Terms.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the site under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information during checkout.


3. Products & Services

We offer perfumes, fragrance oils, aroma diffusers, humidifiers, and related products.

All products listed on the website are:

  • Subject to availability
  • Described as accurately as possible
  • Sold for delivery within the United Arab Emirates only

We reserve the right to modify or discontinue products at any time without prior notice.


4. Pricing & Payment

All prices are displayed in AED (United Arab Emirates Dirham).

We reserve the right to:

  • Modify prices at any time
  • Correct pricing errors
  • Cancel orders if incorrect pricing is displayed

Payment must be completed at checkout using approved payment methods.

Orders will not be processed until payment is successfully confirmed.


5. Shipping & Delivery

We ship within the United Arab Emirates only.

Shipping fees and delivery times are outlined in our Shipping Policy.

Delivery times are estimates and may vary due to courier operations or external factors beyond our control.

Customers are responsible for providing accurate delivery information.


6. Returns & Refunds

Returns and exchanges are accepted in accordance with our Return & Refund Policy.

Key return terms:

  • Return window: 7 days from delivery
  • Condition: New and unused only
  • Return shipping: Customer responsibility
  • Restocking fee: None
  • Refund processing: Within 5 business days after inspection

Please review our full Return & Refund Policy for detailed instructions.


7. Order Refusal & Cancellation

We reserve the right to refuse or cancel orders if:

  • Payment is not verified
  • Incorrect pricing or product information is displayed
  • The order appears fraudulent
  • The shipping address is outside the UAE

If an order is cancelled after payment, a full refund will be processed.


8. Product Use & Safety

Customers are responsible for using products according to instructions provided.

Somonion Aroma is not liable for:

  • Improper use of products
  • Allergic reactions or sensitivities
  • Damages resulting from misuse

Customers are encouraged to review product descriptions carefully before purchase.


9. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Text
  • Product descriptions
  • Design elements

is the property of Somonion Aroma and may not be copied, reproduced, or distributed without written permission.


10. Limitation of Liability

To the maximum extent permitted by law, Somonion Aroma shall not be liable for:

  • Indirect or incidental damages
  • Delays caused by courier services
  • Losses resulting from incorrect customer information

Our total liability shall not exceed the amount paid for the purchased product.


11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes shall be subject to the jurisdiction of UAE courts.


12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on this page.

It is your responsibility to review this page periodically.


13. Contact Information

For questions regarding these Terms, please contact us:

Business Name: Somonion Aroma
Operated by Somonion Aroma Perfume & Cosmetics Trading CO. LLC
Business Address: Onyx Tower 2, next to Zabeel House  
Kiosk Unit 05, The Greens  
Dubai, United Arab Emirates

Email: info@somonionaroma.com
Phone: +971 58 970 5225