Shipping policy

Shipping Policy

Last Updated: February 2026

Thank you for shopping with Somonion Aroma. Below you will find detailed information regarding our shipping rates, processing times, and delivery coverage.

Shipping Coverage

We currently ship only within the United Arab Emirates (UAE).

We do not offer international shipping at this time.

All orders must have a valid UAE delivery address.

Shipping Methods & Rates

1. Free Delivery

  • Available on orders of AED 199.00 or more
  • Applies automatically at checkout
  • Delivery within UAE only

2. Standard Delivery

  • Flat rate: AED 18.00
  • Applies to orders below AED 199.00
  • Delivery within UAE only

Shipping charges are clearly displayed at checkout before payment is completed.

Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation message.

Estimated Delivery Time

After processing, delivery typically takes:

  • 1–3 business days within the UAE

Delivery times are estimates and may vary due to courier delays, weather conditions, or public holidays.

Delivery Conditions

  • A complete and accurate UAE address must be provided at checkout.
  • Somonion Aroma is not responsible for delays caused by incorrect shipping details.
  • If delivery fails due to incorrect information, additional delivery charges may apply.

Failed Delivery / Reattempt

If a delivery attempt is unsuccessful:

  • The courier may attempt redelivery.
  • If the order is returned to us, re-shipping charges may apply.

Order Tracking

Once your order is shipped, tracking information will be provided (if applicable) so you can monitor your delivery status.

Contact Information

If you have any questions regarding shipping, please contact us:

Business Name: Somonion Aroma
Operated by Somonion Aroma Perfume & Cosmetics Trading CO. LLC
Business Address: Onyx Tower 2, next to Zabeel House  
Kiosk Unit 05, The Greens  
Dubai, United Arab Emirates
Email: info@somonionaroma.com
Phone: +971 58 970 5225

Free shipping over 199 AED

Currently we serve Dubai , UAE

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